Use Just In Time Elevated Access

This week, I came across a SaaS product called Indent. I have no affiliation to them nor have I used them (yet).

One thing that their product reminded me of is the need for what I’m calling just-in-time elevated access.

For example, I used to work at a company where when you were going on PagerDuty, you had to make a ticket to get approval for elevated access to production systems for your rotation.

Indent’s product automates this and makes it easier to set up. Everywhere I’ve been has had a cobbled-together, custom solution.

This pattern of having audited, elevated access is how I would recommend you lock down production systems if you work in a regulated industry like I do.


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